SHIPPING POLICY

Processing

All orders are shipped from France. Orders are typically processed within 2–3 business days. Processing times may be longer during holidays, launches, or promotional periods.

Carriers & Methods

Orders are shipped via trusted international carriers such as DHL, FedEx, or UPS, depending on the destination, service level, and availability. Standard shipping options are offered at checkout, and flat-rate or free shipping may be available based on your order total and region.

Shipping Rates

• European Union: $10 flat rate; free shipping on orders over $300

• United States: $15 flat rate; free shipping on orders over $300.

• Rest of World: Shipping rates are calculated at checkout based on carrier pricing, destination, and parcel weight or value.
  If you require expedited shipping or a custom shipping solution, please contact our customer support team prior to placing your order so we can provide a tailored quote.

Transit Times

Transit times are estimates and may vary due to customs processing, local carrier performance, weather, or other logistical factors.

Pre-Order Items

Pre‑order items are clearly identified on the product page. The estimated availability window and expected shipping dates are indicated with each pre‑order product. Your order will ship once the pre‑order item(s) are in stock; if your order includes both in‑stock and pre‑order items, the entire order may be shipped together when all items are available, unless otherwise specified.

If you have any questions about shipping methods, delivery timelines, or duties and taxes, please contact us at info@michaelnashjewelry.com before placing your order.

Canceling an Order

If you need to cancel an order, please email us at info@michaelnashjewelry.com within 4 hours of placing your order. We cannot guarantee cancellations for orders submitted more than 4 hours prior. If you are unable to cancel your order within 4 hours, you will have to follow the return process after you receive your order.